TypeNext is built by Pocket Labs LLC ("Pocket Labs", "we", "us"). This policy explains what TypeNext does with your information. The short version: TypeNext is local-first, and when cloud AI is the best available route, requests go through your TypeNext account with plan and quota controls.
The short version. Snippets, emoji, your dictionary, read-aloud, screen context, statistics, learned style, and local model routes run on your device. Cloud autocomplete, voice transcription, cleanup, and Fix may send the relevant text or audio through TypeNext's entitlement-gated cloud proxy to an AI provider. We don't sell your data, we don't train Pocket Labs models on it, and we don't store raw writing or audio for analytics.
1. Who we are
Pocket Labs LLC is the developer of TypeNext, a native macOS app that helps you write with inline autocomplete, voice dictation, snippets, emoji shortcuts and read-aloud. You can reach us at privacy@typenext.app.
2. What runs on your device
The following happen entirely on your Mac. The data involved is not transmitted to Pocket Labs as part of these local features:
- Local autocomplete. When TypeNext routes a suggestion to the local model, the text you're writing and the suggestion it produces stay on the device.
- Screen context (optional, off unless you enable it per app). When turned on for an app, TypeNext reads on-screen text locally to ground its suggestions. This is processed in memory and is not stored or transmitted.
- Snippets, emoji, and your personal dictionary. Stored locally in your Mac's Application Support folder.
- Read-aloud. Speech is generated on-device by a local text-to-speech model. No audio or text is sent anywhere.
- Usage statistics and "learns your style". Counts and the completions you accept are kept locally to power your private dashboard and personalization. They are never uploaded.
Pocket Labs does not have access to these local-only stores unless you choose to send us information in a support request.
3. What leaves your Mac
A small number of features require a network connection. Here is exactly what is sent, and to whom:
- Cloud AI → TypeNext proxy → AI provider. When TypeNext routes autocomplete, voice transcription, cleanup, Fix, or selected-text commands to the cloud, the relevant prompt, selected text, dictionary hints, or audio clip is sent to TypeNext's cloud proxy, which checks your account, plan, device seat, and quota, then forwards the request to the selected AI provider (currently OpenAI or Gemini). The proxy returns the provider response to the app and does not store raw prompts, writing, or audio in our database.
- Model downloads → Hugging Face. The first time you select a local model, the model file is downloaded once from Hugging Face. After that, the model runs offline.
- Subscriptions & licensing → Stripe. If you subscribe, payments are processed by Stripe. We receive limited billing details (see below); we never receive your full card number.
- Updates. The app may check for new versions. These requests contain only the information needed to deliver an update (such as your app version and platform), never your writing.
4. We do not train on your data, and we do not keep it
Pocket Labs does not use your writing, audio, transcripts, or any content you produce with TypeNext to train models, ours or anyone else's. Cloud AI requests are processed transiently so the app can return a suggestion, transcript, or edit; we store usage counters, entitlement state, billing state, and service diagnostics, not raw drafts or recordings. AI providers process cloud AI requests under their own terms and data-handling rules.
5. Information we do collect
The only personal information we hold is what's needed to run an account and a subscription:
- Account & billing data (via Stripe). Your name, email address, country, subscription plan and status, and a payment-card token or last four digits. Stripe stores the full payment details; we do not.
- Cloud AI usage data. Feature type, daily usage counters, device-seat state, response status, timing, byte counts, and error metadata used to enforce plan limits, prevent abuse, and keep the service reliable. These diagnostics do not include raw prompt text, selected text, transcript text, or audio content.
- Support correspondence. If you email us, we keep your message and contact details to respond.
- Optional, anonymous diagnostics. If you opt in, TypeNext may send anonymized crash reports and aggregate counts (for example, "how often suggestions were accepted") so we can fix bugs. These never include the content of your writing, and you can turn them off in Settings.
6. Permissions the app requests
- Accessibility, required, so TypeNext can see the text field you're in and insert suggestions at your cursor. macOS prevents it from reading secure fields such as passwords.
- Microphone, only requested when you first use voice dictation.
- Screen Recording, only requested if you turn on optional screen context for an app, and used solely to read on-screen text locally.
7. How we use information
We use the limited information we hold to: provide and maintain the app; create and manage your account and subscription; process payments; respond to support requests; detect and fix bugs and abuse; and comply with our legal obligations.
8. Who we share information with
We do not sell your personal information. We share the limited data above only with service providers who help us run TypeNext:
| Provider | Purpose | What it receives |
|---|---|---|
| Stripe | Payments & subscriptions | Name, email, country, card token, subscription status |
| OpenAI | Cloud text generation, cleanup, Fix, and transcription when routed there | Relevant text prompts, selected text, dictionary hints, audio you dictate, and returned model output |
| Google Gemini | Cloud text generation, cleanup, Fix, and transcription when routed there | Relevant text prompts, selected text, dictionary hints, audio you dictate, and returned model output |
| Hugging Face | One-time model downloads | Standard request data to deliver a file |
We may also disclose information if required by law, or to protect the rights, safety, and security of our users and the public.
9. Data retention
On-device data lives only on your Mac and is removed when you delete it or uninstall the app. Account and billing records are kept for as long as you have an account and for the period required by tax and accounting law afterward. Support emails are kept until your request is resolved, unless we're required to keep them longer.
10. Your rights and choices
Depending on where you live (for example under the EU/UK GDPR or the California CCPA/CPRA), you may have the right to access, correct, delete, or port your personal information, to object to or restrict certain processing, and to withdraw consent. Because most of what TypeNext handles never reaches us, the simplest controls are in the app:
- Delete snippets, dictionary entries, statistics, and learned style from within Settings, or by removing the app's data folder.
- Turn off optional diagnostics, screen context, and voice at any time.
- To exercise rights over account or billing data we hold, email privacy@typenext.app. We will not discriminate against you for exercising your rights.
11. Security
On-device data sits within your Mac's protected app storage. Data in transit (to TypeNext, AI providers, Hugging Face, Stripe, and for updates) is encrypted with TLS. No method of storage or transmission is perfectly secure, but we work to protect your information using industry-standard practices.
12. Children
TypeNext is not directed to children. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us information, contact us and we will delete it.
13. International users
Pocket Labs LLC operates from the United States, and our service providers may process data in the United States and other countries. By using TypeNext you understand your information may be processed in these locations, under safeguards appropriate to the transfer.
14. Changes to this policy
We may update this policy as TypeNext evolves or the law changes. We'll revise the "last updated" date above and, for material changes, provide a more prominent notice.
15. Contact
Questions about this policy or your data? Email privacy@typenext.app, or write to Pocket Labs LLC, [company mailing address].